Work Performance Reports in Project Management
Monitoring and controlling the status of the project is essential for any project’s success. Typically, Work Performance reports provide a general view that helps to understand if a project is going as it is planned or is deviated from the original plan. Basically, performance reports are very important documents for both project managers and stakeholders. They provide a clear picture of the project’s current performance. If the project is performing as planned, the project team and stakeholders feel comfortable, otherwise, they must struggle to bring the project on track. In this article, we will provide the work performance report definition and discuss the tools and techniques for performance reporting.
In order to decide the project’s current performance, project managers need reports. These reports generally include a comparison of planned and actual figures. They can be created to analyze any project’s resource, direct costs and indirect costs and schedule variance. In this article we will discuss work performance reports and their key aspects.
Before to start, let’s review the work performance data and work performance information to have a better understanding of the concept.
What is Work Performance Data ?
Work Performance Data is the raw observations and measurements related to the project’s status. They are the inputs to create the work performance information.
What is Work Performance Information ?
Work Performance Information is the processed Work Performance Data.
Work performance information is the input of work performance reporting.
Work Performance Reports
Work Performance Reporting is a process of monitoring and controlling project works which provide inputs to several controlling and managing processes.
Performance Reports are the inputs of the below processes.
- Integrated Change Control
- Manage Communication
- Control Procurement
- Manage Project Team
- Control Risks
They are the physical or electronic representation of work performance information which helps to generate decision or raise issues, actions or awareness.
As per these definitions, Work Performance Reports include technical information and progress indication for the key project tasks and deliverables.
As we mentioned above, Work Performance Information is another concept. It is used to create Performance Reports. Sometimes professionals mistakenly consider that they are the same. However, they are not.
Basically, Work Performance Reports may include any type of information related to parameters and updates on the project’s progress.
Below are some of the information that can be used to create work performance reports.
- Planned value of the performed work
- Completed and remaining work quantity
- Earned Value
- Actual Costs
- Cost Variance (CV)
- Schedule Variance (SV)
- Cost Performance Index (CPI)
- Schedule Performance Index (SPI)
- Delays on the critical path
- Major identified risks
- Major approved and received change requests, claims
- Quality performance
- And other related important forecasts and issues.
Contents of Work Performance Reports
Work performance reports may include but not limited to the following;
- Completed percentage of work
- The remaining quantity of work to be completed
- Forecasted funds to complete the schedule
- Forecasted time to complete the schedule
- Status of the major change requests
- Major identified risks
Importance of Reporting in Communication Management
Performance reporting is an important activity which includes collecting performance information, communicating the progress and forecasting future status of the project as indicated in the communication management plan.
Basically, work performance reports provide invaluable information regarding the project’s current and past performance. They enable to make estimation considering the analysis. They are effective communication tools which facilitate communication and coordination between the project team and stakeholders.
For example, if the project team decides that the project has deviated from the plan, they may discuss this issue with the funders to provide extra funds to bring back the project on track.
Which Formats Can Be Used to Create Work Performance Reports ?
Formats of the work performance reports can be determined in the communication plan. They can be in detailed, summary, tabular, graphical and text-based forms.
Basically, performance reports provide comparisons of the current project performance to the baseline. Status Reports, Progress Reports, Forecasting Reports, Trend Reports, Variance Reports and Earned Value Reports are some of the types that are widely used.
Performance Reporting is one of the most important processes in Project Communication Management and project management. It involves gathering data, collecting project information, comparing the planned and the actual project status, calculating the current and estimating future performance and other related practices.
Simply put, reports are communication tools that improve the project teams and stakeholders decision making.
According to the Project Communication Management Plan, Work Performance Reports are used to communicate and discuss issues related to performance, cost, quality, resources, delays, risks with the stakeholders. If the stakeholders decide that the project is behind the schedule, above the budget, they may decide to take corrective actions. The distribution of Performance Reports should be done as per the Project Communication Management Plan.
Note that Work Performance Data, Work Performance Information, and Work performance Reporting are three interrelated concepts. Understanding them and knowing their differences will help you to pass the PMP certification exam. You may encounter a few questions.
Are you using work performance reports in your project? What kind of reports are you using to communicate with stakeholders? If you have anything to add or share, you can do through the comments section in below.