Why your Business IT Infrastructure is Vital If You Intend to Use e-Discovery
e-Discovery has become a serious business trend and not just for legal and litigation purposes. However, not all businesses can make full use of this software as a service (SAS). Unless they have the appropriate business IT infrastructure in place to begin with. This article describes why e-discovery is a current business trend. And why without the right infrastructure, it may just be a pipe dream for your business.
e-Discovery And Its Uses
e-Discovery is about digital research and investigation of emails, attachments, business communications, and other company data. It was initially for civil, corporate, and criminal litigation. But is now also a way to improve the use of big business data for a range of business purposes.
Generally used to investigate data privacy violations, data theft, and the misuse of company data, e-discovery can be a taxing, difficult to pinpoint, and an incredibly long-winded process. Especially if your business doesn’t have the necessary IT infrastructure. It has also become a central component of modern business as data becomes ever more important. And related breaches, leaks, and misuse can be hard to prove without solid electronic records. And these can only be possible through e-discovery. Lastly, this is a process that is becoming useful to track and follow marketing communication. And also to analyze various types of unstructured big data.
Normally as litigation is imminent it becomes important to start gathering information. Because they can be a proof. In more recent times, this information is identified in an ongoing fashion in terms of what has happened in the past. Once identified as possibly important, it is then tagged and can be collected. It is also important to determine what information doesn’t need to be important to avoid duplication.
Storing and Saving
No one knows which pieces of data will prove to be essential or even useful in a legal process. It is thus important to save all information and employees. And staff should learn what type of information is important. The key here is to ensure that this collection is legal and that the requisite permissions are good to go.
Information that is for saving should be in files in an organized fashion to allow it to easily access with simple searches.
After, all data must be processed to produce trends, linkages, and relations. It is about structuring the data to begin to make sense of it.
The process of reviewing the data that has been collected and collated to ensure the veracity and determine value is critical and, in some cases, information gathered for marketing can be used for legal and vice versa.
Presenting the findings is a major part of e-discovery. The entire point of researching and investigating the data is to be able to provide a way forward, advice and solutions to a current problem.
These are the proper processes involved in e-discovery. The software or service that you use must be able to pinpoint the type of information before saving, then be in a position to either automatically prevent deletion of such data, emails, and attachments or communicate with the owners of the data as to its importance. Lastly, it/they must be able to analyze the relevant data and present findings related to the investigation.
The beauty of the process is that it is functional for more than its initial purpose. Marketing, human resources, and internal communications have all begun to use the process of e-discovery. So, they can improve the use of big data coming from business and corporate communications.
e-discovery is impossible without the correct infrastructure
From a point where e-discovery was performed manually, it can now be automated with the right software, as described by Proofpoint. However, unless the process of saving and storing data has been ongoing, the investigation process can only be current and forward-looking. To make use of historical data, the latest trend has been to use existing big data stores. So that it becomes possible to provide a historical and long-term repository of emails, communication, attachments, and more.
What is business IT infrastructure?
Business IT infrastructure is generally about the structures, facilities, and services upon which the business operates and that it needs to function. It is common to think of these as simply physical things. But they also include the software and services that the business uses.
In terms of the use of big data and then protecting this data, it is the hardware and software as a service that will be the mainstay of the infrastructure to provide the capability. Furthermore, unless connection to the internet and accessing space and services in the cloud, then there will be no big data. The technology that your business chooses to use and the cloud capability that you pay for will determine the ability of the business to use big data. It is also this self-same infrastructure that will enable professional e-discovery. Because the requisite amount of data and information will be available to research and investigate.
Infrastructure is thus the basis for big data and also the basis upon which any professional e-discovery can take place. It is worth noting this and ensuring that the appropriate technology and infrastructure are in place as a foundation should you ever want to use e-discovery.
One of the big issues around e-discovery has been the fact that unless businesses have the right infrastructure, they are unable to retrospectively research and find solutions or answers to emerging issues. Furthermore, the point here is that to avoid the problem of many organizations. These are who only appreciate e-discovery and their inappropriate IT infrastructure when they have a lawsuit pending. Your business needs to ensure that the right tech is in place to store, document, and record e-transactions, communications. And more, then making it accessible and useable for e-discovery.
Ananya Prisha is an enterprise level Agile coach working out of Hyderabad (India) and also founder of High Level PM Consultancy. Her goal has been to keep on learning and at the same time give back to the community that has given her so much.