Top 3 Workflow Automation Challenges you can solve
Though the world is fast shifting and embracing workflow automation tools, a few pending issues are causing hiccups in the transition process. Most organizations globally are reporting positive impacts such as increasing productivity, empowering employees, easing business processes and more. The positivity is pretty evident and gives businesses multiple reasons to invest in automation systems. Workflow automation software has significantly transformed business operations giving employees new motivation to conduct various tasks.
Some businesses still opt for the manual process to run their functions though productive and impactful. It’s tedious and drags business success, especially in the competitive industry. The organizations either find fault in the automation tools or lack proper operation knowledge, thus discouraging the user. There are several challenging facts when integrating new systems for any business. However, there are plenty of solutions suitable for every organization.
Top challenges facing workflow automation process
1. Employee and management resistance
Though change is considered inevitable, it’s also challenging to adapt quickly. Shifting from traditional business processes to digitalized systems can cause a stir in Companies. The adoption process should be gradual to accommodate all stakeholders. Employee resistance is a contribution of fear and lack of training. The organization management team needs to prepare employees for new changes.
They should provide ample training and ensure all employees participate in the implementation process. The challenge can also arise due to negative conceptions about technology. The executives need to reassure employees of their posts. To clear the fear of technology replacing their work or services. This allows employees to enjoy the simplicity, thus displaying more capabilities.
Management resistance issues require more evidence to convince the management teams of the benefits of workflow automation. The team might fear investing more funds or hiring a new task force to operate the systems. However, employees or the implementation team can show the benefits of automated tools on the existing business system. Let the management understand that workflow ease the task and business process without an extra workforce.
2. Data exposure (security and privacy)
New online platforms offer potential loopholes that can easily leak a company’s data. This deters many companies from investing in automation systems due to fear of cyber-security attacks. The logic in the manual workflow process is that information circulates the organization walls. The paperwork can be stored in drawers or secure rooms.
However, these are short-term goals that cause more strain on business productivity. To enhance security and privacy matters. Companies need to invest in quality workflow automation tools. Ensure to review and conduct due diligence when purchasing any software. The organization can also limit login access and crucial data access to particular people. This will keep the system safe and ensure organization data is sealed with strong loggings.
3. Using wrong workflow automation software
Tech tools are significant in business productivity, but not all are right for the process. Organizations can fail by implementing the wrong workflow tool or investing in wrong workflow automation features. Before settling for a workflow automation system, companies should understand their business process and requirement. This will help understand the right vendor, features, tools and people to implement the tasks.
Advantages of workflow automation software
1. The first advantage of workflow automation is cost reduction.
Businesses need to save money, but according to Gartner Research, just 43% of company executives reach the savings targets they set in their first year of cost cutting. This, according to Gartner, is mostly due to poor planning and budget cuts that don’t bring near-term (or even long-term) benefits.
Automation-induced cost reductions can take several forms. For starters, firms may simply become more productive with the correct process automation. They can expand their business or provide greater service to existing clients. Second, the ability to integrate several apps into a simplified workflow allows businesses to avoid using legacy systems. Companies may streamline their tech portfolios by removing obsolete solutions.
2. The second advantage of workflow automation is the time savings.
Money isn’t the only resource that gets squandered as a result of inefficient operations. Repetitive, automatable job consumes a lot of employee time. Simply said, manual procedures and tiresome operations waste time and are a liability for any business.
Automation, fortunately, can assist. Employees may focus on new ideas that help the firm expand instead of tedious chores like data entry or manually allocating work using workflow automation. Consider a frequent, critical job such as paper- or document-based invoicing.
3. Governance, risk, and compliance are three benefits of workflow automation.
Multiple auditors are typically required of organizations, whether they be government agencies, clients, partners, or others. Many firms work across borders and with a diverse set of partners and customers in today’s globally linked environment. Compliance might appear to be a pricey task. Noncompliance, on the other hand, comes at a far higher price.
When you throw in the expense of satisfying security regulations to the mix, most businesses will be put under pressure. However, adhering to these guidelines is critical.
4. The fourth advantage of workflow automation is that it simplifies and improves communication.
Workflow automation promotes collaboration by allowing you to pull individuals from various teams into the same process at the same time using simple visual design tools. Team members are tagged in just when they’re needed, and they quickly grasp what they need to perform, thanks to automatic alerting systems and well-designed procedures. This type of automation, as well as working through a single platform that streamlines everything, may greatly increase cooperation at any firm.
Most workflow automation challenges are based on adoption issues, tech knowledge or the wrong system for existing business tools. However, businesses should analyze every device and educate stakeholders about every new tech investment.
Irwin Michael Reston is an expert who has more than 30 years of experience in optimizing businesses, inspiring individuals and improving human resources departments. He established the BlueLight Consulting Limited to provide learning and training service worldwide.