voip systems-min

VoIP uses for small business owners

Are you wondering why VoIP systems benefit small business owners? VoIP, aka Voice over Internet Protocol, has been used by 1/3rd of all businesses, with those companies having employees less than 50. With VoIP, voice data is transferred through an internet connection in digital form instead of plugging into a conventional phone jack.

It has been surveyed that the VoIP market is anticipated to expand by around $20 billion between 2021 and 2026. The most significant propeller of this surge is business usage, which has fast-tracked recently due to the COVID-19 pandemic.

The small businesses switched to WFH, which led to using a phone solution that can operate work remotely without jeopardizing security. So, without further ado, let’s explore the VoIP uses and how it benefits small business owners.

1.    Global access

VoIP, a cloud-based technology, implies that as long as your employee has a solid internet connection, they can use all the remarkable features. Regardless of which part of the world you’re working from, voip companies can provide you with global access. Therefore, it makes remote teams and employees highly flexible, and they can even analyze business analytics closely.

2.    Enhanced productivity

VoIP boosts productivity by eradicating phone tag, a phenomenon ensuing when two people try to call one another. This phone tag issue doesn’t allow them to understand what the other party is saying over the telephone. Hence, it leads to enhanced customer frustration, lowered sales, and hinders small businesses growing capacity.

But with VoIP, you can easily program the phone numbers to ring on several devices prior to proceeding to voicemail. It lowers the possibility of employees and clients facing phone tags.

3.    Minimized business phone charges

Your small businesses might notice reduced calling and operational charges as VoIP transmits voice data through the internet rather than counting on phone lines. After switching to VoIP, small businesses start seeing a 30% reduction in phone bills.

This is how they can save approx 75% on operation costs. However, with hosted VoIP, you can seamlessly utilize a cloud-based communications platform, which allows your employees to interact from everywhere through voice or video conferencing. So, this is a strategy to save on physical office space.

4.    Higher integration

VoIP allows you to demand more and receive more, making functional integration possible. You can utilize a softphone, SIP phone, or even your landline phone with an APA as hardware. Any product or tool from a third party will be supported for software integration. Lastly, two leading examples of VoIP’s higher integration features: Email marketing software and CRM.


5.    Multi-functionality

Other than making and answering calls, there are several things to do with VoIP. The advanced VoIP systems add other communication services, including presence details, quick business text messaging, video conferencing, teleconferencing, getting voicemails and faxes through email.

One of the best multi-features of VoIP is video conferencing, which lets you get in touch with your employees to talk about crucial matters no matter where they’re working. On the other hand, VoIP allows you to forward faxes and voicemails to your email. You will get all of your messages through this method via email. You can also forward or archive emails using this.

6.    Top-notch call quality

Your clients and employees will face remarkable call quality if your small business possesses a robust internet connection and sufficient bandwidth. By using a headset or microphone and adjusting the settings to produce the desired sound, VoIP gives your small business more control over call quality.


These are the top 6 VoIP benefits or uses for small business owners. VoIP offers a long-distance business phone call facility and a full-fledged business network. So, what are you thinking of? Switch to VoIP now!




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