5 Negative Ways IT Disruptions Can Affect Your Business
In today’s modern world, your company has to have a solid information technology (IT) infrastructure to ensure more efficient business operations. Whether you’re offering products and services over networks, sharing essential information within the organization, or doing other similar business processes, you need a functional IT system at all times to safeguard against IT disruptions. Your business can be in huge trouble when your networks are down. This can give a crippling blow to your company. Because of this, it would be a good idea to seek a third-party company that offers IT support. You may check out Seattle IT support and other service providers for assistance. They can help resolve issues as quickly as possible without a technician’s visit.
Read on to learn how IT disruptions can negatively affect your business in the following ways:
1. More Money Wasted On Operational Costs
With the advent of many technological advancements these days, your business relies on different IT services for its operations. Whether your organization uses communication channels, project management software, or customer support systems, you need to have an excellent IT infrastructure to ensure all processes are running smoothly.
Hence, when your network access is disrupted, your company can no longer perform the business operations properly. When this happens, your employees won’t have anything to do during downtime. Unfortunately, you still have to pay your workers’ salaries, utility bills, rent, and other operational expenses despite the network unavailability. Meanwhile, this situation may cause a financial toll on your company until the IT services are wholly restored.
2. Lost Productivity
Another adverse impact of IT infrastructure disruptions is lost productivity. When your IT system is down for reasons like outages and errors, you can’t run your business productively. If you do specific business processes over your networks, a disruption means your employees can’t deliver better results, causing significant productivity loss. This is especially true if you use your IT system to contact existing customers, transmit relevant data, or manage specific projects,
However, it’s important to note that lost productivity can lead to lost revenue. When your business is unproductive, it also means your employees stop doing revenue-producing activities.
3. Leads to Fewer Customers
Generally, your customers play an integral role in the success of your business. Without them, your company will not grow and become successful. However, if your organization does business on digital platforms, a loss of network service can also mean lost customers in the long run.
For example, if your business depends on your IT infrastructure to provide a product or service or reach out to your customers, a disruption would make it more difficult for your organization to connect with them regularly. When this happens, your customers may feel like you don’t value them, and as a result, they’ll opt to stop doing business with you.
Losing your customers is something you don’t want to happen. This can have a damaging effect on your company’s overall growth and success.
4. Loss of Valuable Data
Losing significant data resources due to IT disruptions can be a serious problem for your business. This is especially true if you depend on data analytics to run your daily operations. Even if you have backup storage for all your data, the sudden loss of services can have some adverse consequences.
For instance, IT infrastructure outages can cause a failure in network security. When this happens, your operations are exposed to cyberattacks that can damage your files and other valuable data. As a result, your customers will begin to lose confidence in your processes, leaving them with no choice but to look for other businesses elsewhere.
5. Damage to Business Reputation
The reputation of your business is essential to its continued smooth operation. Your company can quickly attract more prospects to do business with you when it has a strong reputation. However, when you lose network access more frequently, your existing and prospective customers will start to doubt your capabilities. This scenario may stop them from supporting your products or services and make them share their poor experience with others.
Unfortunately, when such negative word-of-mouth comments reach your potential customers, your business may find it hard to win back your target market’s trust due to a damaged reputation.
How to Prevent IT system disruption?
- Risk management is widely accepted as a component of strategic management. Identifying strategic risks should be done as part of the strategy development process.
- Find or recruit the proper personnel to deal with the problem. Because no one in your business is likely to have all of the skills required to deal with the disruption, you’ll need to put together a team. Look for team members that are aware of your company’s objectives and ready for assisting you in achieving them. They must also be able to work as part of a collaborative team that shares credit and responsibilities.
- Make a strategy for yourself. At the very least, you’ll need a IT structure that outlines the various processes involved in dealing with the disturbance. Add the specifics, such as allocating areas of duty or delegating power for authorizing particular tasks, before things get too far.
- Maintain a size that is suitable for the disturbance. It’s good to prepare for scaling up later, but responding to a disruption with a large-scale solution that isn’t necessary to address the present problem can be an expensive error.
Bottom Line: IT disruption management
Disruptions in IT services can ruin your business in a snap. Their potential consequences are somewhat difficult to ignore, especially for thriving companies. Hence, it’s best to keep the information mentioned in this article in mind to understand better how the disruptions can negatively impact your business. The more you know the negative consequences, the better you can protect your organization by working with an IT support service provider and developing a solid recovery strategy.
With more than 20 years of progressive experience as Program Manager and Project Manager had led complex IT projects/programs in a wide variety of industries in America, Latin America & Italia.
Mario Bisson Andini is an advanced Program Manager who is the founder of Bisson Training.