Business Communication and Ways to Improve It
We all have to make money to live. There’s no way we can live a life without money. Business is an environment we have to go into to make money. We have to meet people, run a joint business, and help. That’s where the most time is spent. Usually, business hours are between 9:00 a.m. and 6:00 p.m. So you usually work nine hours a day. If you’re not late after 6:00 p.m., you don’t have much time left. I mean, most of your day is at work. Business life is very important in this case. Everything that happens here affects both your work life and your normal life. Therefore, your communication with people in business life is also gaining importance. Effective communication is the key. Especially if you are a project manager but can not communicate effectively, it is very, very difficult to get positive results from your team and work.
It’s Important to Listen to Each Other in Communication
Communication in business life needs to be strengthened and kept strong. People must listen to each other thoroughly in this regard. Anyway, whatever goes wrong, stop listening to the other person. Neither side should be the narrator. One should be the one who understands when he tells it. However, in general, problems arise on the understander side and communication problems occur. For this not to happen, everyone should wait their turn during the conversation. It shouldn’t be in the logic of “let me talk all the time.” Anyway, when you’re in that logic, after a while, communication is completely lost. It’s as important to listen as it is to tell. Communication is an act we do mutually. We shouldn’t take it as one-sided.
Relationship Between the Topics We Talk About
The topics discussed should be interconnected. When someone talks about A, someone shouldn’t talk about Z. Besides, the narrator shouldn’t move quickly from topic to topic. This can also confuse the person who understands. You should talk about interrelated topics and keep communication dynamic. That way, no one will be distracted. It will also help to settle the matter in a shorter time. Because almost everyone will have their opinion on the matter, and the conversation will conclude. Then you’ll move on to another topic you need to talk about. Talking about different issues will also make it difficult to reach conclusions if you are in teamwork.
Communication Should Not Lose Respect
People should be respectful of each other. They should also be against each other’s opinions. After all, everyone’s opinion is their own. If the other person’s opinion doesn’t match yours, you shouldn’t comment disrespectfully. Respectfully, you have to tell the person that you don’t think in the same way. Once you lose respect, it’s going to be hard to recover. And of course, if you want to be respected, you have to show it. Finally, it’s extra important to listen to what’s in your mix. Maybe there’ll be a thought that will completely change your perspective. Just because you listened doesn’t necessarily make you accept the idea. So you’re not going to lose anything by listening, but you’re going to care about the other person’s opinions.
A Good Business Communication Should Be a Common Goal
Wanting to solve a specific problem is also a common goal. It’s enough to have two people who want to come to conclusions about something. You can communicate immediately and it can happen as well as what both sides want. Effective communication is important in every aspect of life and every event. In the simplest case and the most difficult. So if you take communication out of the equation, you won’t find the answer. Good business communication will also make your life easier. Why would you make your own life difficult?
You have to express yourself and communicate correctly. If you want to have a successful career, it is essential to have the ability to make effective communication in business life. You can be very talented, you may know many computer programs, and you may have a lot of foreign language knowledge. It doesn’t matter if you don’t reinforce it with communication. So communication is key to this issue.
It is Important to Address the Other Person by Name When Communicating
Addressing a person by name can mean a lot. Of course, the words “lady” and “gentleman” can be added later. Just contact the other person one-on-one. Let’s think about meetings in particular. For example, you’re in a five-man meeting. One tells the story and the other four listen. If not everyone attends the meeting, it’s not quality and effective communication. Because there are passive people. Everyone should share their thoughts on the subject. In meetings like this, it’s important to call someone by name and ask them what they think. Of course, if everyone’s commenting, that’s not necessary.
However, you can show that you care about his opinions by calling someone who can’t speak by name. This also indicates that you know the other person. That’s how the other person feels valued. This will not only happen in meetings. It’s also effective in two-person conversations. You can use this method to convince the other person or to get their attention. All you have to do is call the other person by name.
Don’t Be Passive in Business Communication, Be Active
If you’re listening to someone, someone should listen to you in the end. You’re a human being like them. You shouldn’t passively keep your thoughts inside you. You have to be active and convey your thoughts to the other person. Of course, you should always remember to behave in style. Don’t throw yourself out of it. Everyone’s opinion is very important. No one is better than anyone else. Being passive can lead to communication obstruction. Communication needs to be kept dynamic for it to progress in a quality way. So by throwing yourself back, you’re making it worse. That’s why you should share your thoughts without fear and in the right style.
For further reading, you can visit Monash University’s website and get more ideas and improve your communicating skills.
I have a degree in chemical and bioprocess engineering and am now a project manager at Hera Healthcare, and I also have a clothing brand that I co-founded and I am an amateur artist. I have a huge obsession with art history (especially renaissance, baroque and rococo) and I think life imitates art!