5 Things to Consider When Partnering With an Outstaffing Agency – projectcubicle

5 Things to Consider When Partnering With an Outstaffing Agency

Outstaffing has become a popular solution for businesses looking to scale their teams and operations at a reasonable cost. By partnering with an outstaffing agency, companies can access a pool of skilled professionals without the need to handle recruiting, hiring and retaining talent. Instead, they task their outstaffing provider with all those stages of a team life cycle.

What businesses win from partnering with an outstaffing service provider? Well, when you are assured that the HR ops are running smoothly, you can focus on core operations more productively. But the most solid win bets come if an outstaffing provider includes Employer of Record (EOR) services to their hiring services menu (sometimes, without additional charges). You can hire internationally through such an outstaffing firm.

Employer of Record (EOR) services

Global hiring unlocks a bunch of solutions to topical business demands in specialists, especially in the IT sector. For example, what to do when your competitors have already hired the local software developer of your dreams or that specialist claims compensation beyond your budget? Having an arrangement with some global talent providers, you are able to fill the burning team role with a dev from Armenia, Poland, Brazil, etc. — geographical limitations might exist only in your mind.

Yet, let us share with you 5 concerns to take into account before you make a decision whether a certain outstaffing agency is your cup of tea or not. We will help you identify if partnering with an outstaffing company will pay off.

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Key Takeaways

  • Flexibility: Look for an outstaffing agency that offers flexible conditions and allows different levels of your participation in the HR routine.
  • Expertise and Experience: Assess the agency’s expertise by reviewing case studies, reaching out to past clients, and understanding their approach to talent market research.
  • Cost Structure: Understand the agency’s pricing structure, including any additional fees or charges, and strike a balance between cost and quality.
  • Communication and Transparency: Ensure seamless communication by clarifying time zones and required languages, and look for an agency that uses modern communication tools and is transparent in its processes.
  • Data Security and Legal Aspects: Explore the agency’s data security policies, sign a robust contract outlining data security provisions, and consider the legal jurisdiction under which the contract will be governed.

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How do I partner with an outsourcing company?

To partner with an outsourcing company, start by identifying your specific outsourcing needs and objectives. Conduct thorough research to find potential outsourcing companies that align with your requirements. Evaluate their expertise, experience, and reputation through case studies, client testimonials, and industry recognition. Initiate contact with the shortlisted companies, discuss your project requirements in detail, and request proposals outlining their proposed solutions and pricing. After careful consideration, select the most suitable outsourcing company that best meets your needs. Establish a formal partnership agreement that outlines the scope of work, deliverables, timelines, pricing, and other important terms and conditions. Clear communication and regular collaboration will be key to successful partnership with the outsourcing company.

What is the difference between outsourcing and out staffing?

Outsourcing involves contracting a third-party company to handle specific tasks or projects on behalf of a business, often involving the transfer of responsibility and control. Outstaffing, on the other hand, involves hiring remote professionals through an agency to work as an extension of the client’s team, while the client retains control and oversight of the tasks and projects.

#1. Check the Level of Flexibility

It’s essential to have a room for maneuver. We love outstaffing for its flexible conditions, so it would be quite disappointing if you see some constraints like “We sign contracts only with clients who request 10 developers at a time”. “You want to hire one dev now — you got it”, should be their credo. The same story is about the project length. Normally, outstaffing starts from a 3-months project.

We’d also opt for partnering with an outstaffing company that allows different levels of your participation in the HR routine. Today, you want to stay away from the milestone talks, and tomorrow you can change your mind.

#2. Assess the Agency’s Expertise and Experience

You’d prefer partnering with an outstaffing agency that can deliver predictable results, right? Consider outstaffing teams who understand your industry and the nuances of your business. Here’s how you can assess their expertise.

  • Ask them to share some case studies about their previous clients to see if they have experience with projects similar to yours.
  • Reach out to past clients to learn about their experiences.
  • Be curious about how the agency does talent market research for your position (we hope, they do).
  • It would be great if your outstaffing partners shared their approach to selecting candidates with you (and fabulous if they approved the interview stages with you).

Additionally, consider the outstaffing agency’s experience in remote work, as it is hard to imagine how they are going to broaden your team’s horizons without a clear strategy to rally teams dispersed worldwide.

#3. Understand the Cost Structure

Outstaffing can be a cost-effective solution, but it’s crucial to understand the agency’s pricing structure and how it aligns with your budget. Here’s what you should do.

  • Ask the agency for a transparent breakdown of their pricing, including any additional fees or charges. An optimal option would be some flat price, aka a monthly subscription. Unlike a project-based fee, it doesn’t change when the hiring strategy needs a bit more daily effort.
  • While a lower upfront cost might be appealing, think about the long-term relationships and outstaffing company’s reputation.

In the end, compare the pricing of multiple companies and strike a balance between cost and quality to ensure you get the results you desire.

#4. Assess Communication and Transparency of Outstaffing Agency

Partnering with an Outstaffing Agency

You should communicate with the agency’s team seamlessly. Here are some factors to consider in advance:

  • Ensure that your outstaffing provider hires in the necessary time zones.
  • Clarify with them all the required languages. For instance, ask your talent provider if the potential hires have a B2-C1 English level to work in the international environment.
  • Find out which modern communication tools the agency uses.
  • Look for an outstaffing company that is transparent in its processes (from recruiting to exit interviews), provides regular updates, and welcomes your feedback.

When partnering with an outstaffing agency, establish clear communication expectations from the beginning to avoid misunderstandings and ensure a productive partnership.

#5. Evaluate Data Security and Legal Aspects

When engaging outstaffed teams, you are sharing sensitive business information. Here’s what you should do towards data security and legal considerations.

  • Explore the agency’s data security policies, compliance with privacy and security regulations like GDPR. They should stick to proven practices like data encryption and access controls.
  • Sign a robust contract that outlines data security provisions, intellectual property rights, confidentiality agreements, and dispute resolution mechanisms.
  • Investigate the legal jurisdiction under which the contract will be governed and consider how this may impact your business.

By addressing data security and legal aspects proactively. Thus, you can safeguard your business interests and maintain the confidentiality of your information when partnering with an outstaffing services provider.

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What is Important When Deciding Working With an Outstaffing Agency?

When deciding to work with an outstaffing agency, important considerations include:

  1. Flexibility in terms of team size and project length.
  2. Expertise and experience in your industry.
  3. Clear understanding of the cost structure and alignment with your budget.
  4. Effective communication and transparency in processes.
  5. Strong data security measures and compliance with legal requirements.

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Bonus – How to Stay Confident Partnering with an Outstaffing Agency?

Partnering with an outstaffing services provider can be a strategic move for your business if you make an informed decision. By considering the five success factors above, you will be able to answer the question “Can I rely on this HR partner?”. A confident start is a great base for success.

We are people, and we need to double-check everything, you might say. So after the launch of your team on your project through the outstaffing model, offer constructive feedback about your new hires. Your outstaffing partner should be eager to help you arrange your collaboration with the hired team aligning with your expectations.

To stay on the same page with your outstaffed team, be available to answer questions and share the necessary resources, tools, and information to complete the task. All the respectable outstaffing companies aim to bring to their clients not only task performers, but also visionaries, who don’t require extra guidance. Their questions will be, most likely, to the point and important for the project’s success.

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