What is a Scatter Diagram? – A Scatter Diagram, which graphs pairs of numerical data, is a member of the “old seven” (seven basic tools of quality). It is a kind of mathematical graph for process improvement, which is used … Read more
The cause and effect diagram — also called a fishbone diagram or Ishikawa diagram — gets used in root cause analysis more than almost any other quality tool. I’ve seen it used well and I’ve seen it used badly, and … Read more
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