All of our training courses are designed to supply employees with the abilities they need to be better at their occasion and to represent their company more professionally.

With over 25 years in the industry, we have found that special work-based training produces by far the best outcome. Our courses will increase your team’s effectiveness, improve communication, decrease mistakes and ultimately improve business outcomes. Training Works, with offices in Newcastle and near Derby, offers nationwide staff and management training to help your business make more profit. If you’re not satisfied with this training – then we won’t invoice you. The emphasis is on improved communication in a wide range of areas like Customer care, Writing effective emails, Communicating well at work, Time management, planning, and delegation.  We also work with businesses to design working practices, which means the improvements from the training will last well into the future. Customers involve The Premier League, Hermes, The NHS and other businesses from small to large. We’ve worked with growing businesses, councils, schools, local shops, accountants, solicitors, hotels, and more. Let me know if you would like an initial consultation to see if I can help your, managers and staff: look after customers so they come back time after time, write great emails, hold meetings, run their teams, and more.

• Freelance trainer and owner of Training works since 1996

•Coaching and training qualifications

•Business degree specializing in how people learn

•Thirty years experience in delivering programs to both front line staff and managers

•Skilled at delivering short seminars, one-day workshops, five-day supervisory programs, and fifteen-month management certificates

•Comfortable with delivering courses at all levels

•Guest speaker at a number of events including Sellafield Business Excellence Day and the Association of Project Managers Conference