Training can and should be entertainment! Whenever the phone rings, a client approaches an employee, or an online inquiry is generated, Signature Worldwide helps to develop your client’s experience through our legendary employee training and mystery shopping programs. We help you with more repeat visits or finding new customers, building high-performance teams, applying predictive analytics visibility through our reporting, and helping you build a powerful brand reputation that assists growth.
Signature Worldwide delivers instructor-led on-site training, instructor-led virtual classrooms, and self-paced eLearning.
The following specialized training programs are offered:
- Transient Edge® – Hotel front desk and hotel reservations training
- Service Edge™ – Client service training
- Service SkillKit™ – Service Department and shift briefings training
- Customer Experience Edge™– Hotel client service training
- Call Center Edge™ – Call center sales and client service training
- Casino Edge™ – Casino and hotel client service training
- Client Centered Sales™ – Customer centered consultative sales training
- Legendary Leader™ – Manager and Leadership training
- Equipment Edge™ – Expert training concentrated tools rental, parts, sales and service
- Rental Edge™ – Put the client first and watch your sales take off!
- Leasing Edge™ – Lease more apartments and improve ROI
- Social Media Edge™ – Hotel social media strategy training