This in-house training course offers a comprehensive and practical review of communication skills and techniques for communicating persuasively. Participants of the course will learn about the power of negotiation in achieving set objectives and explore essential skills to help them maximize their influence when communicating with others.

Participants will learn about various communication styles and how to adapt their style to their audience and develop an awareness of the impressions that they make on others. The course will also provide practical guidelines on exploring different personality types and how to adjust communication to the personality and expectations of others. This will result in an enhanced ability to influence and have an impact on others.

Upon completion of the program, participants will have the possibility to:

• Improve key skills for persuasion and negotiation
• Effectively plan and prep
• Build confidence in dealing with others
• Improve rapport building and reading of others
• Negotiate for a win: win solution.