The Art of Communication: Creating Shared Meaning
New York
New York
10007
United States
What You Will Learn :
- Introduction to the program, program objectives, agenda, definitions, and expectations
- Understanding another's world view
- Working with assumptions
Description
We all need to communicate in our day-to-day lives. We especially need to be able to communicate down, up, beyond, and across our organizations. When we communicate effectively, we are able to directly express needs, share important information, get important information, listen to each other, and maintain and build strong relationships. Communication skills are essential.
Barnes & Conti created The Art of Communication™ to help people develop these essential communication skills so that information is able to flow within and among organizational units and key stakeholders. Participants in this program will learn and practice three areas of communication (message, style, and behaviors). They will also discover their own communication style and its impact. Cross-cultural factors will also be examined by looking at high and low-context cultures. Finally, participants will apply the communications planning model to their own current communication challenges.
TRAINING CONTENT
- Introduction to the program, program objectives, agenda, definitions, and expectations
A Framework for Communication:
- Results/intent and goal, relationship, context, and approach
Communications Behavior:
- Expressive Communication Skills
- Receptive Communication Skills
Communication Style:
- Verbal language
- Non-verbal language
- Modifying communications style
The Structure of Communication:
- Understanding another’s world view
- Framing the message
- Ladder if inference
- Working with assumptions
Communicating Cross-Culturally:
- High and low context cultures
Planning Communication:
- Why is planning important
- Communications planning model
Who is this course for?
This program should be attended by anyone in an organization who relies on effective communication to achieve results.
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