What You Will Learn :
- Software development lifecycles
Stony Point has developed this training course to prepare all students to sit for and successfully pass the Salesforce Certified Service Cloud Consultant exam. The course is taught by a senior instructor with years of real-world Salesforce consulting experience, covering essential customer service concepts within Salesforce, as well as providing their insights from their own real world experiences and best practices.
All course participants will receive a practice learning environment during hands-on exercises in the course. Once the course has been completed, students may keep and continue to use this learning environment indefinitely without any additional fee.
Who is this course for?
This course is suited for those students seeking to become a Salesforce Service Cloud Consultant. Further, this course serves as a great preparatory program for those about to sit for their Salesforce Certified Service Cloud Consultant exam.