This in-house course on policy and procedure writing covers best practice in writing and editing these critical documents. The course can be tailored to each team or organisation’s main type of written content and provides practical techniques for improving readability, effectiveness and usability.

Unclear policy and procedure documents can easily be misunderstood or misconstrued. This can lead to inconsistencies, inefficiencies and bad feeling – it could even leave you open to legal action.

But with clear, active and specific writing, every employee will know where they stand and how they should act in any professional situation at your organisation.

On this course, your team will learn how to write policies and procedures that will keep your business running smoothly as you work towards your objectives.

The training will be as unique as your organisation. To develop the materials for your course, we’ll consult with you and create targeted exercises and worksheets based on real examples of your policy and procedure documents. This means you can be sure the training will be relevant to your team’s jobs – and they can be sure of how to apply the techniques as soon as they’re back at their desks.

This course also includes a pre-course assessment of participants’ writing samples to identify strengths and weaknesses. This allows each participant to understand how they can apply the techniques to make rapid improvements in everything they write.