What You Will Learn :
- How to position the topic and open the dialogue
- The six critical steps for persuasive communication
- How to verify what you've heard and uncover additional information using various types of questions as well as prompts and echoes
- How to structure your questions by developing a Line of Inquiry
Most business people’s power to affect change comes through influence rather than mandate. In any organization, there are always a few people who seem to influence everyone else independent of job title, position, or authority. These are the influential people with a knack for persuasion.
But what do these people do that makes them persuasive? Successful persuaders are those who understand the viewpoints of others and then use that information to clearly present their own. You can master these and other skills that will make you both persuasive and influential.
In two intensive days, you’ll learn to use a six-step dialogue process to comfortably and effectively persuade others.
Download Communispond’s communication whitepaper
Through lectures, exercises, recordings and in-the-moment coaching, students that attend Persuasive Dialogue™ will learn:
The six critical steps for persuasive communication
How to position the topic and open the dialogue
How to create a collaborate environment that fosters mutual goals, respect, and trust
The Socratic Method: How to use it and why it works
How to understand the other person by recognizing personality traits and how to use them to persuade
How to adjust your behaviors to make persuasion successful
The Listening Process and how listening works in your favor
How to verify what you’ve heard and uncover additional information using various types of questions as well as prompts and echoes
How to ask questions appropriately: position difficult questions, appropriate tone, conditional questions
How to structure your questions by developing a Line of Inquiry
How to organize your thoughts; define your outcome and analyze your listener
How to create a persuasive strategy
How to back up your message with rationale
How to identify and clarify vague statements to avoid conflicts
How to specify and isolate objections and handle disagreements
How to use conditional questions to offer your solutions and say “No” comfortably and professionally when necessary
How to recap a conversation and close with a relationship-building phrase
Who is this course for?
This program is intended for business people whose power to affect change comes through influence rather than mandate.