What You Will Learn :
- Understand the current comfort level when negotiating
- Approach a negotiation and what they expect to accomplish
- Define the principled negotiation strategy developed at the Harvard Negotiation Project
- Use the steps and techniques in day-to-day situations
“Negotiation involves parties, who each have something that the other wants, reaching an agreement to exchange through a process of bargaining.” This program takes the basics of communication and builds on the process of knowing what you want and identifying how you will achieve that result.
The program includes information on devising a negotiation strategy, managing negotiation with difficult people, making appropriate concessions, what to do when negotiation breaks down, and six steps to follow the consistent performance.
This course uses experiential exercises customized to the negotiation situations commonly experienced in an organization. The participants learn and then practice using principled negotiation while assessing their negotiation approach.
This workshop can also be facilitated to a live virtual audience. Please contact TrainSMART to learn more about a custom-tailored solution.
Who is this course for?
Anyone involved in direct or indirect negotiations.