Courses Category: Customer Relationship Management (CRM)
Leading with Purpose
Leading with Purpose
Address: 4948 Shallow Creek Trail NE
Kennesaw
Georgia
30144
United States
Kennesaw
Georgia
30144
United States
Duration: 6 Hours
What You Will Learn :
- Vision-Embrace a higher purpose for your work; plan out your tasks in advance
- Understanding-Better and more effective ways to connect with both internal and external customers; how to change your plan when unexpected events occur.
- Communication- How your work effects not only your life, but the organization as a whole
- Improved Performance both personally and professionally
Description
This one-day course will assist participants in developing an awareness of a higher purpose for your work as well as understand and distinguish between internal and external customers. Techniques will be presented to improve internal processes that benefit both you and your customers and you will learn how to more effectively understand customer feedback, both good and bad, to improve your performance and customers relationships.
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Duration (Hours): 18
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