What You Will Learn :
- t will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence.
Emotional Intelligence is a set of emotional and social skills that collectively establish how well you perceive and express yourself, maintain social relationships and cope with challenges. It’s not just a passing management fad, in fact it is based on a great body of data, based on studies of tens of thousands of working people taken from a wide range of industries.
Who is this course for?
Supervisors and managers that want to develop more effective relationships with members of their teams