International Business Communication Skills
London
Greater London
E1 8QS
United Kingdom
What You Will Learn :
- Critical competencies for international managers and senior professionals
- Personal effectiveness and relationship management
- Looking from outside-in: understanding the other person's needs
- Presentation clinic: individual mini-presentations, feedback and coaching
Requirements:
- Course attendees should bring a personal computer with access to Microsoft PowerPoint.
Description
This International business communication skills course focuses on providing your organization’s managers operating in international environments with the skills they need to be able to communicate effectively and project a professional image to their business counterparts.
Aside from covering the principles of effective international business communication, both written and oral, the course builds on employees’ influencing skills and on their ability to deliver successful business presentations, proposals and reports.
The course method includes practical exercises and realistic role-play scenarios so that employees can try applying the skills they acquire and become more confident in their communication skills.
Training Course Content
- Critical competencies for international managers and senior professionals
- Personal effectiveness and relationship management
Principles of international communication:
- The international communication process
- Communicating for results
- Communication barriers and how to overcome them
- Analysing the international audience
- Cross-cultural communication
Oral communication and meeting skills
- Principles of oral communication
- How to use the phone positively and profitably
- Productive business meetings:
- The hidden costs of business meetings
- What goes wrong in meetings?
- Before the meeting: purpose, planning, people, the agenda
- During the meeting: leadership, methodology, participation
- After the meeting: ending, evaluation, implementation
- Meeting skills situations: what would you do?
Effective writing skills
- Principles of effective writing
- Looking from outside-in: understanding the other person’s needs
- Your e-manners: sending and receiving email
- How to write winning proposals
- Effective report-writing
International presentation skills
- The characteristics of successful international presenters
- How to plan, prepare and practise presentations
- How to handle difficult questions
- Presentation clinic: individual mini-presentations, feedback and coaching
Who is this course for?
This International business communication skills course is aimed at organisations' professionals operating in the oil and gas industry who need to improve their communication and influencing skills in order to enhance their professional image in an international environment.
Course Supplier
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