You’re a valuable member of any organization. That’s because as an Infrastructure Technician, you’ll have deep expertise in many areas of business infrastructure such as computer systems, servers, software installation, and security, to server installation, upgrades, migrate roles and server upgrades.

Investing time in achieving a career as an Infrastructure Technician doesn’t mean quitting your job and committing yourself to full-time study. Draw on your communication and organizational skills to take your career into IT infrastructure.

What Does an Infrastructure Technician Do?

As an Infrastructure Technician, you’ll be supporting clients by setting up their computing infrastructure, assisting with troubleshooting and leading solutions to problem solve business-wide infrastructure issues. You’ll be dealing with the software side of the business which allows you to take a more people-focussed approach to your work.

You’ll be responsible for workflow management, applying structured techniques to common and non-routine issues. You’ll also demonstrate the necessary skills and behaviors to securely operate across all platforms within any organization. It’s a role with a vast amount of responsibility – but if you thrive on being a big part of any company then it’s the right position for you!

To start working as an Infrastructure Technician, you’ll need to understand the basics of computing technology, cloud computing, networking, security and configuring Windows.