The Foundation in Business Change training course provides an introduction to the business change lifecycle and to a range of techniques used in the development of business changes that are enabled by information technology. Key topics covered are:

• Business improvement and business change design
• Business change implementation
• Benefits management
• Business/IT alignment

The Foundation in Business Change course offers an approach that extends from the initial investigation of the organisation through the business change lifecycle to the implementation of the proposed changes. The course provides an overview of the underlying concepts and techniques that will support successful change projects.

Course Content

IT-enabled business change overview

• The role of IT in business change
• Four-view model of a business
• Lifecycle for business change
• Role of programme management
• Stakeholders and roles in business change
• Levels of business transformation
• Techniques for enabling business change