Finance Operations: Achieving Back Office Excellence
London
Greater London
EC4Y 8AX
United Kingdom
What You Will Learn :
- The roles and responsibilities in the back office Internal and external relationship management and communication
- Operational resources and how they should be managed
- Cause and effect analysis Issue escalation Management information systems and their use
- Operations role in project management and new systems implementation and managing business as usual (BAU)
Description
For many years, we have supported our clients while development programmes have been under pressure to minimise time away from the desk. We have successfully implemented blended learning techniques, using technology to provide ultimate flexibility.
We now find ourselves in unprecedented territory. In-person development programmes will be under greater scrutiny than ever. Whether your concern is health-related, the environment or ROI, suspending investment in people will be costly in the long-run with an impact on performance, risk exposure and morale.
Euromoney Virtual Learning provides a range of options that will enable your people to participate in learning events from the comfort of their base location. Virtual solutions range from on-demand, bite-sized online learning to fully customised, live and interactive experiences with our world-renowned subject matter experts.
For more information on how we can provide cost-effective learning programmes for your global teams without the need for travel, get in touch with us by clicking the “Information Request” button
Guaranteed to Run (GTR)
Organising your training and development is now easier than ever with our Guaranteed to Run (GTR) courses. With this initiative, you can plan your training in advance – including travel and accommodation – without any concern of cancellation and take advantage of the huge cost savings and peace of mind.
To find out which courses are Guaranteed to Run in 2020, please download the GTR brochure or the 2020 Global Calendar on our website.
We know how inconvenient it can be when training is cancelled, so we are committed to standing by our GTR schedule. We will only ever cancel a GTR course due to circumstances outside of our control, such as natural disasters and illness, and will always work with you to find a happy alternative.
A prerequisite for a profitable, controlled and successful financial services business is a strong, stable and efficient operations function (a.k.a. the “back office”).
Despite huge investments in computerisation over the last few decades in an attempt to achieve the highest level of automation or straight through processing (STP), experienced operations personnel are still required to deal with transactions which, for whatever reason, fall out of the automated process and require human intervention.
Over recent years, and certainly leading up to the financial crisis of 2008, the operations function in many financial services firms was degraded at a time when there was significant growth in activity, both in terms of business volume and complexity. This was partly a result of the mistaken belief that the investment in computer systems would make the operations function more or less redundant.
This back office management course, Finance Operations: Achieving Back Office Excellence, examines the relevance, importance and responsibility of the operations function in today’s international financial services industry. It will provide you with a thorough and clear understanding of how transactions are processed, what can go wrong and the measures required to ensure the highest level of STP. This includes the capital markets products and how, where, and why they are traded, explaining the different trading and investment strategies and how they are supported operationally.
You will also gain a deeper appreciation of the operational aspects of the financial markets, how inherent risks can be identify and obviated, and the tools available to help you achieve operational excellence.
Finally, the argument for the investment in a strong operational function will be made and that operations is not “just another cost”, but an critical factor in the profitability and creditability of any financial services institution.
Methodology
This course combines formal theoretical instruction with small group exercises, case studies, group discussions and additional learning resources. Participants are encouraged to ask questions throughout the course
All case studies are based on real situations experienced by the course director in his forty years involvement in this business.
The lecturer will also be available throughout the duration of the course to offer additional help if required.
Who is this course for?
This course will benefit not only those embarking on or developing their careers in financial markets operations but also anyone who is interested in the relevance of the operational function. It will also benefit those who need to understand how the capital markets operate what the operational risks are and how they can be controlled. This may include:
Operations personnel from investment banks broker/dealers prime brokers fund managers pension funds global custodians etc.
Middle Office and Risk Managers
Product Controllers
Internal and External Auditors
IT developers focused on operations
Business Analysts and Consultants
Compliance staff
Regulators
Graduate and Management Trainees