Keep your workplace a great place to work with this highly interactive web workshop. We give participants a variety of communication strategies for responding to inappropriate words and actions, including how to engage in effective communication to get results and create a respect-filled workplace for all. The learning points are clear and exercises are engaging and thought provoking. Taught by attorney-trainers, who are skilled facilitators with years of experience teaching communication skills, this program involves participants in fun and memorable ways so concepts can be immediately utilized. We discuss the importance of diversity in communication, including people with different values, backgrounds, skills and knowledge sets. Prerequisite for this training is harassment prevention training.