What You Will Learn :
- understand virtual-communication etiquette and tone
- establish your message and choose the right channel to share it
- communicate key messages clearly
- inform, update and persuade with your writing
Remote working has many advantages, but it also comes with its own unique set of challenges.
Without sharing office space, colleagues must find new ways to meet, share ideas and collaborate. Lacking the opportunity to pick up on cues like body language, facial expression and tone puts a heavier burden on written communication – and can mean more misunderstandings and bad feeling. And an absence of in-person interaction can lead to team members feeling disconnected, disengaged and isolated.
At the same time, leaders of remote teams must keep their team members feeling motivated and supported, while negotiating cultural or language barriers and different working and communicating styles.
Thriving in the virtual environment
But with a new skill set, effective workflows and an understanding of how to make the most of available tools, your distributed team can thrive in their virtual workplace. This half-day intensive session will equip delegates with the key skills and techniques they need.
Live online training
This course is delivered remotely, using the latest web technology – so your distributed team can attend from wherever they are. All they need is a computer, a headset and stable internet access.
Learning online is always going to be different from learning in person. So Emphasis Training have carefully designed their remote sessions with these differences in mind, to ensure you still get the same level of interactivity and engagement as in their face-to-face training.
Who is this course for?
This training is ideal for any distributed team who do most or all of their work remotely via online tools.
As all in-company training that Emphasis provide is bespoke, they can adapt the session to whatever video conferencing and instant messaging platforms you use.
The training is for small groups of no more than ten per session. This provides a supportive and collaborative experience where every participant gets the individual attention they need.