Effective Discipline
What You Will Learn :
- Take disciplinary action when a performance issue or work habit issue remains unresolved after previous discussions
- Document and communicate the performance problem specifically, objectively and factually
- Use the Effective Discipline Skill Points to plan and conduct a meeting with your team member
- Respond with empathy to team member reactions to maintain team member self-esteem
Description
Disciplining your team members is a difficult but necessary process to help ensure that the goals and actions of your team members are aligned. Effective discipline has the potential to be a positive learning experience for both you and your team members if this aspect of employee performance management is carried out the right way.
Utilizing strong coaching skills is critical when disciplining your team members. Learning how to use effective discipline as a teaching opportunity and deliver constructive, negative feedback in a way that encourages team members to change without demeaning them is paramount to the success of your team.
The Vital Learning Effective Discipline course provides supervisors, team leaders and managers with the interpersonal performance training necessary to dramatically reduce employees’ problem behaviors. Involving team members in performance discussions and winning their commitment to behavioral change enables managers and team leaders to turn a potentially negative interaction into a positive developmental step.
Learn to:
- Open: Explain the performance problem and why it concerns you
- Clarify: Ask the team member why the performance problem is occurring
- Seek/Share: Ask the team member for ways to permanently solve the problem
- Agree: Explain the disciplinary actions the team leader must take
- Close: Set a follow up meeting to check on progress
Who is this course for?
This course is aimed at supervisors, team leaders and managers.