What You Will Learn :
- Communicating effectively using verbal and non-verbal techniques.
- Creating a strong, positive first impression and maintain that impression as you build a relationship with others.
- Building trust and credibility with others.
- Tips for handling sticky situations.
This workshop is designed to help you improve your communication skills and professionalism, and increase confidence in a variety of business communication situations. The workshop is highly interactive using facilitated discussion, demonstration, activities, and practice opportunities to improve skills.
Training is an event; learning is a process. Both must be followed by application. Therefore, proficiency with the techniques covered involves practice and on-going focus for improvement.
This workshop can also be facilitated to a live virtual audience. Please contact TrainSMART to learn more about a custom-tailored solution.