Communication is at the center of how teams and companies operate. This in-house training course addresses techniques and behaviors that professionals can adopt in order to improve their communication with colleagues and clients and maximize the results of their communication.

Participants will review the ways that they currently communicate with others and work to identify factors that currently pollute their communication, distracting from their objectives. An emphasis is placed on working well with others, making an excellent first impression, communicating to create a clear understanding, and building lasting relationships with effective communication.

Upon completion of the program, participants will have an understanding of:

• Different ways that communication can be understood
• Identifying and addressing key communication mistakes
• Tips for success
• Dealing with difficult people and situations
• Learning to Listen.