Courses Category: Human Resources
Difficult Personalities & Tough Attitudes
Difficult Personalities & Tough Attitudes
Address: 455 Hempstead Gardens Dr
West Hempstead
New York
11552
United States
West Hempstead
New York
11552
United States
Created By: Harmony Strategies
Duration: 24 Hours
What You Will Learn :
- Confidence in managing and addressing challenging behavior
- Shifts in perspective and positive reframing to avoid feeling overwhelmed or stuck
- Competence in helping those who might be labeled as having “difficult” personality grow
- Increasing emotional management range
Description
Workplace divisions cripple productivity and innovation. Group dynamics are tricky and teams fall apart. Fewer tensions mean greater productivity, healthy innovation, and satisfied employees and customers.
Harmony Strategies Group offers consulting and professional development solutions to grow and ensure workplace harmony. Our coaching, consulting, workshops, and Circle processes tackle everything from individual to public forums for increasing harmony and efficiency.
WHAT YOU WILL GAIN FROM ATTENDING THIS COURSE WITH HARMONY STRATEGIES:
- Confidence in managing and addressing challenging behavior
- Competence in helping those who might be labeled as having “difficult” personality grow
- Shifts in perspective and positive reframing to avoid feeling overwhelmed or stuck
- Increasing emotional management range
- Emotional management and the principle of “self first, others next”
- Strategies to prevent escalation / decrease the chance of unnecessary conflict
- Perspective Getting: better understanding other’s POV
- How to effectively address “difficult” perspectives
- Self-Regulation Exercises & Practice when communicating → focus on how to not take it personally while honoring your own feelings & emotional well-being
- Understanding & recognizing group dynamics that are disruptive to progress
- Conflict Management techniques
- Self-care strategies to avoid burnout while managing others
Who is this course for?
Managers & leaders
HR professionals
Any working professional
Course Supplier
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