Courses Category: Customer Relationship Management (CRM)
Customer Service Skills
Customer Service Skills
Address: 31441 Santa Margarita Pkwy A-365
Rancho Santa Margarita
California
92688
United States
Rancho Santa Margarita
California
92688
United States
Created By: MASTER CONNECTION ASSOCIATES
Duration: Hours
Description
Individual customer service skill development modules: Understanding Behavioral Styles, Handling Customer Complaints, Delivering a Great Customer Experience, Skills for Success in Communicating, Feedback Creates Excellence, Meeting the Needs of the Internal Customer, Mastering Telephone Etiquette
Who is this course for?
All Front Line Staff & Mangers
Course Supplier
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Duration (Hours): 18
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