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Courses Category: Customer Relationship Management (CRM)
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Customer Service Skills

Customer Service Skills
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Address: 31441 Santa Margarita Pkwy A-365
Rancho Santa Margarita
California
92688
United States
Created By: MASTER CONNECTION ASSOCIATES
Duration: Hours
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      Description

      Individual customer service skill development modules: Understanding Behavioral Styles, Handling Customer Complaints, Delivering a Great Customer Experience, Skills for Success in Communicating, Feedback Creates Excellence, Meeting the Needs of the Internal Customer, Mastering Telephone Etiquette

      Who is this course for?

      All Front Line Staff & Mangers

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      MASTER CONNECTION ASSOCIATES

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