Arm managers, coaches, and mentors with a turnkey credit coaching toolkit they can use to strengthen supplement, and sustain the skills and knowledge learners develop in our industry-leading credit training courses.

The Credit Coaching and Mentoring toolkits are comprised of three components:

Brief eLearning course that highlights coaching best practices
Course-specific Coaching and Mentoring Guide that includes module-by-module coaching plans, discussion prompts, and activities that encourage learners to link training directly to their jobs, and a behavior-based evaluation that helps you determine whether learners have mastered the training objectives
Course-specific PowerPoint deck, complete with teaching notes, that includes a robust review of each module’s content