What You Will Learn :
- Balanced Feedback
- Characteristics of Effective Credit Coaching
- Credit Coaching Model
- Problem Solving
Arm managers, coaches, and mentors with a turnkey credit coaching toolkit they can use to strengthen supplement, and sustain the skills and knowledge learners develop in our industry-leading credit training courses.
The Credit Coaching and Mentoring toolkits are comprised of three components:
Brief eLearning course that highlights coaching best practices
Course-specific Coaching and Mentoring Guide that includes module-by-module coaching plans, discussion prompts, and activities that encourage learners to link training directly to their jobs, and a behavior-based evaluation that helps you determine whether learners have mastered the training objectives
Course-specific PowerPoint deck, complete with teaching notes, that includes a robust review of each module’s content
Who is this course for?
Anyone who manages, coaches or mentors credit or banking professionals who are preparing to enroll in or have completed any portion of Omega Performance's core credit courses.