What You Will Learn :
- Learn the true source and key principles of conflict.
- Learn to give and receive critical feedback effectively from your LeaderSelf rather than your StressSelf.
- Improve relationships through authentic and intentional communication.
- Improve workforce morale and productivity as a result of trusting relationships, open communication and clarity of organizational mission and purpose.
Conflict is a dynamic aspect of innovation, change, growth and human relationships. So why are so many of us so bad at conflict resolution and honest, healthy communication?
This workshop starts at the beginning of conflict…the individual…and the true source of conflict. Then we move into solution and resolution. The strategy you will learn and practice empowers you to handle conflict as it arises, and to initiate it when required. One of the most common team dis-ablers is when bad behavior is allowed to continue. The inability to handle conflict and difficult situations is also a key dynamic in fractured relationships, both at home and at work.
One of the greatest determinants of effective leadership is the individual’s ability to stay centered in the midst of conflict and to resolve it without taking things personally. In this workshop you learn to address difficult people and situations, increase your personal power and enhance your influence in your organization.
This workshop is available as a mini session, full-day session, or multi-day event, and can be customized to suit your needs. Please contact the provider for more information.
Who is this course for?
This workshop is valuable and relevant for employees at all levels and especially for mid-level leaders who tend to address conflict from above their position and below. It is also an excellent workshop for teams to engage in together so that the communication/conflict resolution strategy becomes a shared language within the organization.