Communicating & Collaborating in a Cross-Cultural World
Windsor Heights
Iowa
50324
United States
What You Will Learn :
- Collaborate with international partners/colleagues
- Build a cohesive multi-cultural team
- Discover non-verbal communication differences
- Avoid common communication faux pas
Description
Whether you’re collaborating with a Brazilian colleague, communicating virtually with a German client, or serving a customer in another country, understanding how to effectively communicate and collaborate across borders is critical to business success.
This program is for you if you want to:
- be a better cross-cultural communicator
- avoid costly cultural mistakes
- build collaborative international relationships
By improving your cross-cultural communication skills, you’ll be in a better position to achieve your business and financial goals.
TRAINING CONTENT
- Communicate in today’s cross-cultural business world
- Avoid common communication faux pas
- Collaborate with international partners/colleagues
- Build a cohesive multi-cultural team
- Connect and build successful relationships with customers and clients
- Apply the right communication strategies – i.e. direct vs. indirect
- Discover non-verbal communication differences
- Select the appropriate communication channel across cultures
- Work virtually in today’s on-line business environment
In addition, you’ll learn the cross-cultural communication do’s and don’ts for different countries and regions through our fun and interactive ‘Global Jeopardy’ style game.
Who is this course for?
This program is designed for anyone who communicates or collaborates with clients, colleagues, and customers from other countries or cultures.
Virtual/Multi-cultural Teams
International Business Professionals
Global Leaders/Managers
Customer Service
Business Units/Departments
Global Project Teams