Courses Category: Communication Skills
Communicate to Transfer Meaning
Communicate to Transfer Meaning
Address: 4656 SW Homesteader Rd
Wilsonville
Oregon
97070
United States
Wilsonville
Oregon
97070
United States
What You Will Learn :
- Role play in pairs what you have learned
- Review the various channels of communication (voice, email, text, phone etc.) and discuss which is best used in specific situations.
- Individual Exercise: Discover your “Native Tongue” or style of communicating
Description
Highly interactive, skill-based, and evidence-based learning workshop incorporates all elements of the Knowles Adult Learning Model, including many of the following elements: Class discussion, Visual (slides, video,flip chart/whiteboard), Object demonstration, Academic research results, Small group discussion, Socratic Questioning, Simulation – Experiential, Humor, Case studies, Self-assessment, Self-reflection workbook exercises, Lecture.
Module Outline:
- Discuss elements of communication including encoding, decoding, noise, channels, verbal and non-verbal, body language.
- Humorous video clip: Assumptions!
- Small group exercise: the Cash Register Ambiguity
- Discuss active listening steps
- Small group exercise: Groups are given a controversial topic to discuss, to practice their active listening skills.
- Individual Exercise: Discover your “Native Tongue” or style of communicating
- Discuss when to use each style of communication
- Review the various channels of communication (voice, email, text, phone etc.) and discuss which is best used in specific situations.
- Hazardous Conversations: recognize toxins to effective conversations, and what the anti-toxins are.
- Role play in pairs what you have learned
Who is this course for?
This course is suitable for all employees, leaders, managers, and supervisors.
Course Supplier
Similar Courses
Duration (Hours): 12
Last Viewed
Loading...