Not all individuals relate well to the same style of coaching and performance feedback. Research confirms that performance coaching must vary with the individual and the situation in order to maximize performance levels and maintain strong manager/employee relationships. Coaching is the most critical activity for managers and supervisors to get a return on the investment of their time and influence—the two resources they have for managing the performance of others. The quality of this influence is dependent on the ability of the manager to be flexible in the way they coach performance. This challenging and highly engaging program includes personal assessments, case studies, coaching simulations, and performance diagnostic activities. This innovative program is powerful and pragmatic and based on a simple model of how to adapt coaching behavior-why and when!

Coaching for Performance™ teaches a process that organizes behavioral choices into a tactical model for effective performance coaching—and provides a framework that recognizes employee performance differences, instructing managers on how best to adapt their behaviour accordingly. Without mastery of the influencing behavioral paradoxes, managers are left with “reactive” approaches to performance management.

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