Unit 1: Using information, communication and technology ICT in the study of Business

• Types of ICT skills
• Research techniques
• Portfolio skills
• Self-reflection
• Tools and strategies
• 4 Principles of self-assessment
• Reflective writing

Unit 2: Financial planning in business

• Output and input
• Assessing and monitoring cost and profit
• Fixed, variable and semi-variable cost and profit
• Case study examples
• Processes for increasing revenue
• 2 Break even analysis
• Margins of safety
• 3 Cash flow forecasting
• SMART Objectives

Unit 3: Structure, risk and enterprise

• Competitor behaviour
• Nature of demands in business
• Cash flow and unforeseen expenditure relevant to enterprise activities
• Control and monitoring
• Customer reliance and its impacts
• 2 Variance analyses
• Hierarchy and chain of command
• Overtrading
• Definition and application with examples

Unit 4: Job analysis and operational management

• Job structures and process
• Job descriptions and expectations
• Relationship of job to operational process
• Person specifications
• Example case studies
• 2 Operational targets
• Capacity utilisation
• Formulae and equations
• Unit costing and examples
• Competitiveness
• 3 Quality measurements