Our trainers are experts in delivering onsite and virtual instructor-led training programs for custom or off-the-shelf content. This is a sample course that can be easily modified to meet the needs of your learner audience.

Course Overview

If you are in the business of sales, then you are in the business of building relationships.

This Building Relationships for Success in Sales course emphasizes the importance of making connections and the key elements of building strong business relationships, no matter the size of the company or market. In this course, participants will learn how to apply communication techniques to build a contact network and develop a solid business base.

Customer Focused Selling

Understanding Effort vs. Results

Considering the Possibilities

Influences at Work

Building Customer Connections

About Dale Carnegie

Carnegie’s Principles

Active Listening

Asking Questions

Organizing Your Network

Case Study