What You Will Learn :
- Understanding User Configuration
- Logging In to Cisco Unified Communications Manage
- Utilizing the Bulk Administration Tool (BAT)
Administering Cisco Unified Communications Manager (ACUCM) provides system administrators and networking professionals with an understanding of the Cisco Unified Communications Manager System. This course teaches the concepts of IP telephony based on system administration, including its function, features, and configuration. This is an entry-level course that begins with the basic concepts of IP telephony and very quickly moves the learner forward into an understanding of system concepts: clustering, creation of phones and users, route plans, digit manipulation, media resources, and phone features, which are all important to supporting IP telephony in the enterprise network.
Administering Cisco Unity Connection (AUC) describes Cisco Unity Connection administration features, options, and configuration settings as they apply to the administrator. The course presents Cisco Unity Connection with the focused goal of providing the administrators with the necessary skills to perform their day-to-day job functions using the Cisco Unity Connection system.
Who is this course for?
The primary audiences for this course are:
Phone Network Administrators
Data System Administrators
Entry-level Network Engineers
IT Support Personnel Helpdesk Support Staff
The secondary audience includes:
Learners looking to gain a technical overview of Cisco Unified Communications Manager